The ROI Revolution: How Security Leaders are Using AI to Turn Cost Centers into Collaborative Profit Drivers

Matt Kelley

SVP of Business and Market Development—LVT

Matt joined LiveViewTechnologies (LVT), a leader in safety and security ecosystems, in 2022. Previously, he was Sr. Manager of Asset Protection Resources, Innovation, and Technology at The Home Depot, overseeing physical security, asset protection technology, security guards, cash logistics, alarms, and CCTV. He served on the Loss Prevention Research Council’s Advisory Board and led projects there. Matt holds a business degree from Georgia Southern and an MBA from Georgia State.

Mike Lamb

Retired AP/LP Leader

Mike Lamb is a distinguished leader and innovator in loss prevention and asset protection, with over 40 years of experience. He has held the position of Vice President of Asset Protection at large companies such as The Home Depot, Walmart, and Kroger. Since 2000, Mike has been a dedicated supporter and collaborator of the Loss Prevention Research Council (LPRC), contributing his extensive knowledge, energy, and leadership.

Kenneth Senser

Chief Strategy Officer—Corporate Security Advisors, LLC

Ken Senser is a subject matter expert with over 40 years of experience in global security program governance, incident response, and crisis management. For more than 15 years, he served as Senior Vice President at Walmart, leading global programs in Security, Investigations, and Corporate Aviation. Prior to that, he had a distinguished federal career, starting with the CIA and later being detailed to the FBI as the Assistant Director of the Security Division, where he transformed their security program post-Hanssen espionage case. Currently, he is the Chief Strategy Officer for CSA, advising clients across multiple industries. Ken holds a Bachelor's Degree from the University of Cincinnati.

James E. Tollerson

Infrastructure Security Director—Norfolk Southern

James E. Tollerson serves as the Infrastructure Security Director and Facility Security Officer for Norfolk Southern, where he leads key initiatives to safeguard critical infrastructure across the enterprise. With over 25 years of experience in information technology, Tollerson oversees regulatory compliance and manages enterprise IT projects vital to operational continuity and national security. As Senior Insider Threat lead, he directs a cross-functional team focused on mitigating insider risk and strengthening organizational resilience. In his role, he collaborates closely with federal agencies including the TSA, FBI, DOT, and DHS.