In a our recent webinar with LVT experts, they break down how agentic AI can autonomously detect, deter, and defend your assets, transforming your security from reactive to proactive.
No matter how many bells and whistles your security system boasts, chances are you’re still spending too much time and manpower on menial tasks, benign alerts, and routine system operations. You can eliminate these costly delays and transform your physical security efforts with agentic AI, the next-level tech revolutionizing the security industry and protecting businesses’ assets and reputations.
This article is a summary of the recent webinar “Revolutionizing Physical Security with Agentic AI,” featuring:
For today’s physical security professionals, theft prevention and asset protection are the tip of the iceberg. A laundry list of crime, from vandalism to panhandling to outright violence, is plaguing businesses and threatening the life safety of employees, customers, and bystanders.
If a customer doesn’t feel safe exiting their car to come into your store, you’re looking at inevitable revenue loss. If your employees feel they’re in danger as they arrive and leave each day, you’ll have trouble keeping a good staff. If rules are being broken and corners are being cut within your workplace, the productivity and success of your business will plummet.
For each threat you face, and at each stage of the crime, there’s a job to be done in order to mitigate risk and protect what matters to you. Suspicious behavior can be prevented, detected, responded to, and prosecuted, and the key to efficiency in each of these actions lies in agentic AI.
As Steve Lindsey likes to say, “An ounce of prevention is worth a pound of cure.” While it’s great to be able to gather evidence and prosecute offenders, it’s much more efficient and cost-effective to detect and deter the crime from occurring in the first place. There’s a symbiotic relationship between deterrence and prosecution; when the threat of prosecution is formidable enough, it becomes an effective deterrent. If our security methods do not adequately hold offenders accountable, we will not be able to deter or prevent future criminal activity.
Even though this process of detecting, deterring, and prosecuting criminals is of the utmost importance to businesses, bottom lines, and communities, it’s an unfortunate reality that we tend to neglect certain security tasks because they’re too expensive, time-consuming, or labor-intensive. This is not a sustainable pattern. Perhaps the most ironic takeaway from this is that it’s far cheaper to detect and deter crime than to prosecute it.
In a business setting, technology must solve three primary problems in order to be worthwhile. It must:
Unfortunately for some of the flashy startups that sell only the appearance of sleek tech, there’s no place for “cool” in business; if technology doesn’t proactively make a process cheaper, faster, or higher-quality, it has no place in your business.
Since its earliest days, physical security technology has followed the same basic pattern: the system detects something suspicious, alerts a human who then responds, and evidence is collected after the fact. Even most artificial intelligence, which is arguably the most innovative tech of our day, still follows this rudimentary sequence of events. Many of the top AI-powered security systems of our time still rely on human assistance to make things happen.
When sensors and alerts inundate a security team, not only will these professionals become fatigued and overwhelmed, but they’ll be more likely to let some of them slide and make more mistakes. Technology that is so reliant on human oversight all too often begets inefficiency, loss, and unchecked crime.
When LVT introduced the mobile security unit, we were determined to find ways to multiply the efforts of the human responding to each alert. These mobile units were designed to take an escalating series of actions in order to deter a threat. Upon detecting the threat, the system deploys lights, audio, and other relevant deterrents before signaling to a human operator to get involved.
Though this technology was earth-shattering at its initial conception, we knew that we could do even more to innovate security technology, minimize the noise, and maximize your security team’s efficiency.
Agentic AI refers to artificial intelligence that can make decisions, take actions, and execute processes as a human would. A powerful force multiplier, this exciting new tool can adapt to new situations and change course if necessary. It can also identify the threat that’s detected, and intelligently decide when to involve a human operator after other efforts are exhausted.
This dynamic, highly equipped and capable solution is your ticket to more effective deterrents, improved situational and behavioral awareness, and a quicker, more autonomous threat response.
The advent and increasing popularity of artificial intelligence brings some very valid concerns and criticism.
There’s growing fear that artificial intelligence will remove humans from the equation and take their jobs, and understandably so—increasingly sophisticated AI technology continues to wow us with its ever-growing list of capabilities. However, Lindsey and Boggs—along with the rest of us at LVT—are confident that the agentic AI revolutionizing the physical security industry is not even close to replacing human security professionals, but is instead a powerful force multiplier that can relieve alert fatigue and maximize budgets.
“I would think that all of us would want to adopt AI as a force multiplier of our people,” Lindsey remarked. Say goodbye to a constant inundation of threats and alerts, and hello to hands-off peace of mind.
Before you implement an agentic AI solution as part of your physical security plan, make sure it includes some key foundational capabilities that will optimize your results.
The reliability of your agentic AI security system is paramount to its effectiveness. One of the most underestimated costs of technology, unreliability could keep you from accomplishing your goals and focusing on your business.
When selecting an agentic AI-enabled security system, review its quality by asking the following questions:
Agentic AI should augment the human resources you have already, and should be as available and reliable as the best human security team.
Whenever tech is involved, the security of your data should remain a top priority. Be sure that your systems—as well as the private information belonging to your company, employees, and customers—are safeguarded from cyber attacks. Keep software updated, manage access to sensitive information such as passwords, and be mindful of the employee lifecycle; as team members come and go, you should be able to grant and discontinue their access to sensitive data.
Ensure that your system’s protections are scalable, so that your data’s secure no matter how your company expands.
Your security system and agentic AI should do the heavy lifting for you. Select an intuitive system that handles maintenance, troubleshooting, and other snags, so you can focus your valuable time on the business.
When LVT was tasked with live streaming out of a remote area for the Department of Transportation, we were astonished when we saw the amount we owed for the data. This experience propelled us to invest in extensive research to find out how to manage those costs. Now, says Steve Lindsey, we “own the cellular lines and [don’t] have to put that burden on the customer…[and] confidently know that we're always going to keep that data [cost] small.”
When object detection was introduced to the security camera industry, it was a game changer. Differentiating humans from animals and other objects made a massive difference for security professionals suffering from alert fatigue.
Then, object detection was dethroned by motion detection, the ability to identify movement based on changing pixels. Though this was still an incredible advancement, it still led to thousands of alerts each night, often due to a pixel or two flickering within range of the camera.
With the advent of agentic AI, we’re excited to introduce behavior detection. An even more refined and precise way to detect threats, these systems won’t simply alert you when somebody’s passing through, they’ll let you know when they’re acting suspiciously.
“Let’s say that someone's lying down,” says Lindsey. “Are they lying down next to a tree, which might be a Sunday picnic, or are they lying down next to your car [and] about to steal your catalytic converter?” This brilliant innovation not only detects actions, but puts them into context. A medical facility could identify if a patient is in trouble while walking the grounds, or a manager could detect an employee who neglected to wear their safety helmet.
By simulating the human ability to determine whether a behavior is unnatural and must be intercepted, agentic AI can transform the validation stage and add unprecedented intelligence to the physical security process.
Once your security system has detected, classified, and validated suspicious behaviors, it needs to be able to calculate a response. The best way to mitigate crime or risk is to deter would-be criminals in the moment.
A mobile security unit equipped with agentic AI—an innovative product by LiveView Technologies—can assess the threat and deploy increasingly serious security measures. If it’s an emergency, the system will alert an operator immediately. If it’s less urgent, the system can use targeted lights, AI audio talkdown messages, and more to try to scare off any nefarious actors.
As part of the webinar, Steve Lindsey and Derek Boggs presented a live demo of one of our agentic AI-powered units. Upon detecting Boggs, the LVT’s agentic AI deployed the floodlight, then used a personalized voiceover to dictate the details of his clothing, declare that he was loitering, and ask him to vacate the area. The AI also called out different props he held, as well as the letters on his shirt. It used a real-sounding voice, acted in real time, and began in an informative and friendly tone before becoming more stern as the situation required.
This is a believable and dynamic tool, and it’s completely in your control; you can decide the guardrails for what it says, how it says it, and how aggressive it needs to become in a given situation.
As miraculous as this intelligent tech may seem, it’s real, and LiveView Technologies has helped make it so. “There is no magic person behind the curtain,” said Boggs. Agentic AI offers a plethora of use cases for protecting property, employees, and customers in virtually any situation.
When deterrent efforts are not successful, we can utilize agentic AI in the prosecution phase. If we do not effectively prosecute crimes and hold their perpetrators accountable, our deterrence will become less and less effective.
What used to be a time-consuming, manpower-intensive process is now streamlined with AI. This tech automates the gathering and classifying of video footage; you can now search for attributes and behaviors and find exactly what you’re looking for. Thanks to the forensic search feature from LVT, you don’t have to be a search query expert or shell out exorbitant amounts of money on the evidence gathering process in order to build a strong case.
This smart tech also allows you to use keywords to cross-reference footage from multiple incidences or locations, retrieve video from the cloud no matter where you are, download high-resolution footage, and scrub through the video in real time.
AI has transformed the prosecution stage, allowing you to know—and show—the full story, proactively deter crime, and more efficiently allocate resources, with just a few clicks of a button.
LVT has always been an open solution. The problems facing security professionals are bigger than us. We know what we do really well, and we know what our partners do really well, and we’re thrilled to be able to leverage all our strengths with our open Application Programming Interface (API) that allows third-party partners to write and integrate with our solution. We’ve announced several integrations of our own, and have more on the way.
Companies like LVT, Aura, Axon, and others have worked hard to bring awareness to the need for private-public partnerships. A security professional in the private sector will require different outcomes from a system than a police officer will, for example. As we build partnerships between the public and private sectors, we will be able to gear technology toward the needs of both.
It’s an exciting time for the security industry. LVT has been working to solve these problems for over a decade, and it’s time for this tech to change the industry forever.
Ready to unleash the power of agentic AI, and watch it revolutionize the way you protect your business and its people? Schedule your free demo today, and watch the full webinar on Agentic AI here.
