Alert Response Services
Alert Based Response
LVT has partnered with multiple central stations to make your property safer. Now, when an alert is generated by your LVT Unit, an operator will respond to it and take the appropriate action, whether that’s calling out trespassers through the on-unit speaker, contacting you, or informing the local authorities. We offer multiple packages so you can have the right level of response for your property’s needs.
The LVT portfolio includes central stations with multi-state redundancy in Georgia, Texas, Utah, and Nevada. Additionally, we offer UL-listed central stations for those who require them.
Matchmaking
Considering the individual industry, pain points, schedule, and needs, LVT makes a custom match between the customer and the ideal central station.
Pain points
Whether it's fuel theft, homelessness, loitering, or employee/customer safety, we focus on your specific issues and ensure alerts efficiently indicate valid concern.
Schedule
Most alerts happen when your business is closed. We will work with you to discuss different options to create the most effective alerting hours.
Alert detection zones
Third-party central stations are rigorously trained on analytic zones and areas of interest with advanced technology in order to alarm based on intelligence not motion.
Protocols
Operators assess the threat to property based on the alert received. They will call you to verify activity on-site or escalate to the police department.
Packaging options
Anything above 1500 alerts/month will require a custom pricing package
Standard
- Up to 450 alerts/month
- Up to 12 hours/weekday
- Up to 24 hours on weekends
- Intermittent traffic
Example Use Cases
- Solar Farm Daytime
- Retail Overnight
- Critical Infrastructure
- Up to 450 alerts/month
Expanded
- Up to 1500 alerts/month
- Up to 24 hours/day
- High traffic
Example Use Cases
- Retail Daytime
- Trucking Daytime
- Trucking Daytime
- Dealerships Overnight
Flow of service
Human or Vehicle Alers
- Analytic zones of interest set to alert
- Schedule based on closed property
Operator Assessment
- Threat assessment or remote video patrols
- Our central station operators' job is to engage with potential security threats to your property with (+/-)120 dB speakers to observe and report
- Live interaction and notification in real-time for unwanted activity
Client/Police Notification
- Reach out to client if unauthorized activity appears non-suspicious but out of the ordinary
- If unwanted visitors do not leave, the team will escalate to a guard or local authorities and notify client of actions taken
Post-Incident Recap
- Detailed recap of incident provided via email
- VMS log in still available for client to download recordings
Increased Police Response
Due to officer shortages and other pressures on public resources, several police departments have adopted policies that involve responding exclusively to verified alarm activations. The inclusion of video verification and remote agents enhances public safety and the probability of police intervention.
Intelligent Reporting
Service Level Reports
What incidents happen on my property?
- Incident type
- Frequency of deterrents
- Outcome based reporting
ROI Reports
- Meaningful information
- Live talk down that deterred crime
- Police were dispatched
- How many alerts are sent each month?
- What is happening on my property?
