Alert Response Services
Alert Based Response
LVT has partnered with multiple central stations to make your property safer. Now, when an alert is generated by your LVT Unit, an operator will respond to it and take the appropriate action, whether that’s calling out trespassers through the on-unit speaker, contacting you, or informing the local authorities. We offer multiple packages so you can have the right level of response for your property’s needs.
The LVT portfolio includes central stations with multi-state redundancy in Georgia, Texas, Utah, and Nevada. Additionally, we offer UL-listed central stations for those who require them.
Flow of Service
Vehicle Alerts
- Analytic zones of interest set to alert
- Schedule based on closed property
Assessment
- Threat assessment or remote video patrols
- Our central station operators' job is to engage with potential security threats to your property with (+/-)120 dB speakers to observe and report
- Live interaction and notification in real-time for unwanted activity
Notification
- Reach out to client if unauthorized activity appears non-suspicious but out of the ordinary
- If unwanted visitors do not leave, the team will escalate to a guard or local authorities and notify client of actions taken
- Detailed recap of incident provided via email
- VMS log in still available for client to download recordings
Packaging Options
Standard
- Less than 15 alerts
- Less than 12 hours
- Intermittent traffic
Example Use Cases
Expanded
- Less than 50 alerts
- More than 12 hours
- High traffic
Example Use Cases
MATCHMAKING
PAIN POINTS
Whether it's fuel theft, homelessness, loitering, or employee/customer safety, we focus on your specific issues and ensure alerts efficiently indicate valid concern.
SCHEDULE
Most alerts happen when your business is closed. We will work with you to discuss different options to create the most effective alerting hours.
ALERT DETECTION ZONES
Third-party central stations are rigorously trained on analytic zones and areas of interest with advanced technology in order to alarm based on intelligence not motion.
PROTOCOLS
Operators assess the threat to property based on the alert received. They will call you to verify activity on-site or escalate to the police department.
Intelligent Reporting
Service Level Reports
- What incidents happen on my property?
- Incident type
- Frequency of deterrents
- Outcome based reporting
ROI Reports
- Meaningful information
- Live talk down that deterred crime
- Police were dispatched
- How many alerts are sent each month?
- What is happening on my property?
Increased Police Response
Due to officer shortages and other pressures on public resources, several police departments have adopted policies that involve responding exclusively to verified alarm activations. The inclusion of video verification and remote agents enhances public safety and the probability of police intervention.
