Michael Hanks:

Hello, hello everyone. Thanks for joining. We are going to start in about one minute. About one minute. Thank you.

For those that have joined, why don't you guys write in the comments section where you're from. We'd love to hear where people are coming from today.

Awesome. Well, welcome everybody. We're excited to have you. Why don't we go ahead and get started. We're really excited today to have Dale Murphy, a man that probably doesn't need an introduction, but he is an executive VP here at LiveView Technologies. He spent about 18 years of his baseball career with the Braves, and then a little time with the Phillies and the Rockies. A two-time National League MVP, seven-time All-Star, and a plethora of other accolades and achievements. But his greatest pride and accomplishments are his eight children, 15 grandchildren and 42 years of marriage with his wife Nancy. He's an overall great man. Dale, welcome to today's webinar.

Dale Murphy:

Thanks, Mike. Excited to be on. Thank you very much.

Michael Hanks:

Perfect. Well, we're really excited. I'll talk about LiveView Technologies for one minute. Just a little bit of high-level overview. We're based out of Orem. We're a mobile solutions. We enterprise-grade platform. We could deploy units, however many to any place in the country. There's no power or Wi-Fi required. We're active deterrents and alerts. We have real-time data and focus forecasted data to help you with all your needs, security needs, retail needs, law enforcement needs, all that stuff. And we have 24/7 advanced support, and we're always continuously innovating with partners and all that great stuff. But we didn't want to talk too much about LVT today, we wanted to bring Dale on. He has some amazing life stories that he's going to share with us today, specifically handling on his feedback from his teammates.

I'm going to basically turn it over to you, Dale, let you do your spiel, have a little comments here and forth, and then everybody on the line at the end, if you have any comments, shoot them in the comment set question section, and we're going to open it up to Q&A at the end. But Dale, before you dive in, I think that people want to know maybe a quick synopsis of how you got introduced to LiveView, and then after you say that, go ahead and give us some of your words of wisdom there.

Dale Murphy:

Absolutely. Thanks, Mike. Well, yeah, how did I get to LiveView Technologies? So it was a little over a year ago. I've been doing a bunch of speaking, Mike, sharing my baseball experiences and a lot of traveling. Do have a restaurant in Atlanta, Murph's down by the ballpark if anybody's interested. We got a great burger. And then when the COVID quarantine and lockdown hit, personally, traveling, speaking, doing live events, really just stopped overnight as everybody knows that was traveling and on the speaking circuit. So a couple of months went by and Nancy's like, "Hey, I'm ready to get you out of the house some way." And we know Dave Studdert, one of the CEO's, co-founders, and all around great guy of LiveView Technologies. We've known the Studdert family for 25 years. Mike Studdert is the same age, Dave's brother, Mike is the same age as our son Chad.

And so when we moved out here to Utah from Atlanta, they got to be good friends. Mike and Chad went to school, played ball together. So we've known the Studdert family for a long time, and Dave and Mike had reached out to me periodically about what I'm doing, and Nancy said, "You ought to give the Studdert's a call, give Dave a call." And so it was great, Mike. I went down there and I said, "Dave, is there some way I can be involved?" And he said, "Absolutely, let's make you an executive vice president." And I said, "Well, isn't that a little quick?" And he said, "No, what we'd like you to focus on, this will evolve your role here at LiveView Technologies, but we're associated with some sporting events and some major sports franchise, helping them with security at their venues and with traffic flow."

The Kansas City Chiefs, for instance, use them on game weekends. We just signed up to Philadelphia Phillies for parking lot security, and he said, "We'd like to expand that, so let's call it sports and entertainment and see where it goes." So it's been fun. We've had a lot of fun times contacting people, and we're really excited. I'm really excited to be in this position now. I feel like I'm kind of an ambassador, but I do feel like I know enough to be dangerous about our product. I love it.

It's just a fantastic product 24/7 security surveillance and solar-powered. It just has so many applications and for sports franchises and entertainment venues, I think about music festivals, I think is a great way we've thought about being involved and we're having some ongoing talks and discussions with a lot of people that need security. And oh, I think right before the NBA playoff the Hawks, Atlanta Hawks, realized they needed some security where they didn't have some cameras and electricity. And so we were great, solve that problem for them really quickly. I might mention, Michael, oh, go ahead. Go ahead, Mike.

Michael Hanks:

[inaudible 00:07:32] been great. Yeah, it's been so fun working with you and seeing the growth that LVT's had and that you've been bringing. It's been really awesome. So I know the LVT fans super grateful and it's been so great.

Dale Murphy:

Well, I've had a blast. It's a great company, great people, and I am excited. And I'll just mention, I will be at the National Sports and Security Conference November 9th and 10th in Phoenix at the JW Marriott Desert Ridge. The conference will be there, so I'm looking forward to that. That'll be a lot of fun and a lot of sports teams and organizations, and I look forward to that. Major League Baseball will be there, the NFL will be there. And so I'll be down in Phoenix at the JW Marriott Sports Safety and Security Conference November 9th and 10th. So looking forward to that. I just wanted to throw that out there.

Michael Hanks:

Totally. Well, great. Well, I was really excited when you and I were chatting a few weeks ago about this webinar. You were diving a little deep into what you were going to talk about, and I got really excited about this feedback, this honest feedback from your teammates. I know I'm really excited to learn more about what the heck you were talking about. So how about you get started? Was this in your rookie or rookie year, or is this a couple of years into it? Anyway, I don't want to lead you off the wrong way, but go ahead. I'm just going to, I'm just ready to hear this.

Dale Murphy:

Yeah, this was the first topic that came to my mind for some reason, but it was just really a interesting humbling experience for me. Yeah, I actually thought of another situation, Mike, I'll share. A couple stories of teammates that were veterans that, how do you say, it gave me a little wake-up call, and they weren't long conversations, long and drawn out, but they were conversations that had a lasting impact on my career, and I really think they might've been the same year. I got to look back on one. But anyway, the first one I think was my, I believe they both happened in my first full year with Atlanta. I was trying to find a position. I think I was playing first base that year, 1978. And I was struggling just going through some typical rookie things and challenges, learning the game, trying to adjust to major league level.

And Gary Matthews, who was a Chicago Cubs fan and Philadelphia Phillies fans in the '80s will of course remember we traded him to the Phillies, I think in '79 or '80, I can't remember. Anyway, Gary Matthews, who I loved to play for, he was great to play with as teammates. He was a veteran that wasn't afraid to say something. In fact, he got the nickname Sarge from Pete Rose when he went to Philadelphia, because Pete goes, "He takes control. He says what needs to be said." So getting to the conversation, I'm standing around the batting cage in Chicago, we're getting ready to play the Cubs, and I'm struggling. And he comes up to me and really basically just said, "Murph, how you doing?" I go, "Well, I'm kind of struggling." He goes, "Yeah, yeah, no, I know. I see that." And he said, "Hey, let me ask you something."

He said, "Are you scared?" And I didn't expect that to come out of his mouth really. I didn't expect the conversation to go this way. I thought he was going to give me some hitting tips or something. But at that level, it's not so much your technique because you pretty much have the fundamentals down. You do need to continually work on them. But when he asked me that, I don't know what I said. I think I said something like, "What are you talking about? No." And he goes, "Well, you look like you're scared up there." And it really, I guess at first it kind of offended me, because I was thinking to myself, I'm in the major league, so I know I'm a young player, but man, if I look scared to him, there must be something to this.

And I thought to myself, "Well, you can't, in your mind, you can't be scared. What could you be scared of at Major League level?" A lot of things. Failing, you could be scared of success. How are you going to handle that? Sometimes at the plate, you could be scared about getting hit. Maybe this pitcher hit you a few times. You're getting physically intimidated, but you can't have fear. Everybody gets nervous and things like that. But fear is a different animal because fear really unfocuses you from the task at hand, which is simply in baseball, seeing the ball and hitting the ball. If you're afraid things are going to get messed up. And I don't know, I don't remember what else happened except that I said to myself, "Well, I'm not going to look scared anymore. I don't care what happens today. I really got to think about it."

And what I realized was somebody told me the truth from their perspective, not in a mean way or in a way to shame me. It was an honest question. And sometimes guys are scared, and I'm sure I looked scared up there as a young player. And after I was initially taken aback, I took it to heart and I said, "Okay, I got to change my demeanor. I have to change my brain the way I'm thinking." And the point is, it took something inside of Gary to say that to me because that is kind of a tough conversation. And I will forever appreciate him telling the truth in a matter of fact way not to hurt me or to demean me or to shame me, but to help me. And I've always appreciated that three sentence conversation because it kind of changed my mental attitude. The next one, I think happened the same year I was in the batting cage, oddly enough, I was goofing around in batting practice.

I was imitating Gary Matthews' swing, which was kind of quirky. And guys around the batting cage were laughing, and I took a swing and were just having fun. I went out to right field after I was done taking my batting practice and shagging a few fly balls. And Gene Garber came up to me and he goes, "Hey, Murph, I saw you in the batting cage." I was like, "Yeah, yeah," whatever. And he played with the Phillies before he came to the Braves, he played with Mike Schmidt. He goes, "Hey, I just want to say one thing. I never ever saw Mike Schmidt goof around in the batting cage," and that's all he said. And I was like, "Oh, I get it. We don't goof around anymore, Murph. This is serious business. Stop messing around." And it's not like a constant thing I did, but the point is I did it and I took valuable time. This is our job, this is what we do, and it is serious business.

And so those two conversations really changed my mental approach. So what I feel from this lesson is that we need, in whatever we're doing, whatever our job is, we need, one, to have a relationship where you could give honest feedback to people because everybody needs it. And the other thing is the receiver from the honest feedback, we need to remember to have some humility and be coachable, because we can't progress. If those two guys, teammates of mine, it could have come from the manager, it could have come from the coach, but it actually meant more to me coming from my teammates for some reason. I think there's just a relationship there.

And so that's my message today is that no matter how long we've played, if we're young or old, we need to have some humility to learn and to understand. We can always learn more and we need to be coachable. Everybody needs a coach. But more importantly, everybody needs to be coachable. That is a certain quality of humility that will help you improve. And so that's my message today. And I learned some good things from my teammates having honest conversations with me.

Michael Hanks:

Wow, Dale, that's awesome. I agree 100%. Just in my career way outside of baseball, one of the biggest things that I've always loved is communication. And I studied it a lot in college and have been practicing. And one of the number one things that I always try to remember is there's a book called Crucial Conversations, and the very first thing you do is [inaudible 00:17:29]. And everything that you were saying, I'm like, "That's exactly what it is." Your teammates meant the they meant real love. They wanted to see you succeed. They wanted to see you grow, and they meant what they were saying. And then you also understanding that it came from a good place allowed both of you guys to grow together. I really love that concept. So thank you for sharing. And also, yeah, thank you. Yeah. And then also, yeah, no one's perfect. We're always got to be cultural. That's something I'm going to, my mantra might be for the next of this year, just I always want to be growing. I think everyone here possibly agrees. Nobody has it all right. There's always something that they can improve.

Dale Murphy:

No matter. You're right. Right, exactly. Exactly. No matter how long you've worked in a position, and that was my experience with baseball, is there's always something to learn from somebody else. It may be like you take the fundamentals of the baseball swing or the fundamentals of whatever you do in your occupation. There's always a different idea or a different slant that may communicate to you better than another way. So be open-minded, listen to people, listen to their ideas, and stay coachable. I think when we all get to the point where we say we've got it figured out, what tends to happen sometimes is we go into a slump or something unexpected happens and we figure out, "Oh, I don't know it all. I do need some help." And so you could be a great teammate by sharing what you're feeling.

And the key thing is having a relationship with people so that they know, when you share a tough conversation, you're not shaming them. It's not like Gene Garber could have said, "What are you doing up there goofing around?" He just said, "Look," and everybody admired Mike Schmidt. It was a way of saying, "Look, don't goof around up there, Mike Schmidt's, a Hall of Famer. You want to be a Hall of Famer. This is the way you do it." And anyway. Exactly. Everybody's better for it, but we got to stay, have some humility and stay coachable.

Michael Hanks:

Totally. Thank you so much. Hey, and for the next 10 minutes, everyone that's attending, if you have any questions for Dale, feel free to shoot them over in the question section and he'll answer them. Dale, one question that I had when you were talking, you said that you were going to fix not looking scared, so that got me curious of was there something specific that you did to make sure that you didn't look scared at the plate or anything like that?

Dale Murphy:

Yeah, well, it's a frame of mind number one, and whatever your mind's thinking, your body's going to reflect. So I just some kind of, I guess nowadays they call it a swagger. Gary Matthews had that swagger, but I really didn't, you kind of got to be yourself. But I think what I did try to reflect in my own personal way was that just by my demeanor, a lot of pitchers, their demeanor out on the mound when they're starting to struggle their body language, you can tell. And so I tried to just think about what I, not all the time, but I tried to make sure that my body language exuded confidence. And that's the challenge is even when you're not confident, you need to look confident. And if you look confident, it usually comes from your brain and it increases your chances of success. So really just my body language, instead of getting too upset at striking out, I tried to look like he was lucky this time. You know what I mean?

Things I said in the paper. I've read a quote once that studied the NBA Champions interviews to the paper, and it was really interesting what they said. A lot of times they said, "Well, it wasn't our day." They were very careful to be respectful of their competition, but they always elevated themselves even in defeat. "I was a little off today," but exude this confidence so that tomorrow I'll turn it around instead of saying stuff like, "I have no idea what I'm doing out there anymore. I'm in the biggest slump of my career." That may be true, but you've got to exude that confidence to get it back. Just got to keep pushing.

Michael Hanks:

Totally. We just got another question come in. When are they going to get you into the Hall of Fame, Dale?

‍Dale Murphy:

Well, thank you.

Michael Hanks:

Explanation points.

Dale Murphy:

Well, thank you. We won't go into a long discussion, but here's what I'll say. Thank you very much, I have a lot of people that are very supportive. The Hall of Fame, if you follow the Hall of Fame, you'll notice that they changed the voting and that I will have increased chances now as my life continues. I've been on what they call the modern era ballot twice and in three to four years, I'm not sure I'll be on it again. So there's a new system that have helped some of us guys that played in the '70s and '80s, so I'm still holding out hope. Thank you.

Michael Hanks:

Oh yeah, you'll get there.

Dale Murphy:

Thank you.

Michael Hanks:

If not, we'll start signing a petition. We'll make it.

Dale Murphy:

Thank you.

Michael Hanks:

Next question. How has your career in baseball compared to being in the business world now?

Dale Murphy:

I would say I am overmatched in the business world. I guess I'm thankful for, I do a lot of endorsements or whatever you call it. I think I'm thankful and I understand now in the sales department of organizations that you have to have a belief and a faith in your product and your company to represent them in a way that does not make selling, "Selling." So I think the first thing I noticed was that if you have a product that's being sold to the public, confidence in that product and comfortable your compatibility with the company really makes it a breeze, I guess is the best way to say it. And so I think you need to align those things. And I'm just from a sales perspective when I talk to people about this product.

But anyway, so that's one thing I learned. How does it compare? All of the things I share when I speak are all things that help me in my baseball career. It's just a different career. So things really apply. They apply with whatever we're doing, working on the fundamentals every day, believing in your product, treating people like people, and wherever you work, you can enjoy that and find purpose in it. I think that's the key thing is finding purpose in it. I feel a purpose here at LiveView Technologies. I represent a good company and a good product. I felt the same thing in baseball.

I represented something that had a higher purpose, not just to hit a home run, but there's always more to do with whatever you're doing in life, and you can have a lot of effect on people for the rest of their lives, just sitting by them at your desk. So find the purpose, I think, and I think is a good way to look at whatever you do. And I found that in baseball, but I learned that I don't know much about business. I'll tell you that. The details, there's a lot of phrases and things I've learned since I've been here.

Michael Hanks:

Yeah, yeah, totally. Thank you for that. Next question actually goes along the lines of making a difference with the people around you. I love this question actually. They asked, "How did you balance having a family with baseball," followed up with, "it seems impossible just with my normal job?"

Dale Murphy:

Wow, that's a good question. With a never-ending answer. I can't get into specifics. You're dedicated to your job, obviously, you're dedicated to your family. There's going to be times when you are going to be away from your family. How do you balance it? I think Stephen Covey once said something like, to the effect of, "You've got to stay in tune..." I'm not going to do it justice. But first of all, you got to have a, what is your priority? Are you going to be the most successful businessman and lose your family, or are you going to keep your family and do pretty good, do your best? So that would be my first thought, is are your priorities right? And then Stephen Covey said, "You got to be sensitive, spiritual, even to a certain extent, to know when there is going to be a time where you have to make the tough decision to be away from your family."

It's impossible in today's world not to be with your family 24/7 if that's your priority. You're going to have to occasionally, but the key is you're not thinking to yourself, "Well, this is what I do. It's my job. This is where my talent lies, and I got to go to the office. I got to get away." Being a father and being a parent and raising a family is to me the single most important thing you can do and the single most challenging thing you can do. And also you don't get a lot of accolades from it, and you don't make a lot of money. And it's easy to move yourself out of that situation and say to yourself, "I have to be here for my work. I have to do this to make money." Do you really have to? Or is the job at home too challenging? Trust me, I've been there. It's very tough.

But it is the one, I believe, that's most important for your future and for the future of your kids and your spouse. So set your priorities and understand that it's going to be worth it in the long run to take your first priority as your family. And I'm 65 now, and we look back now and all of the challenges of raising kids, we're still parents, but the most joys and things that last forever are within our family. And you're going to be done with your job someday. You're going to be retired, people are going to forget your name. That's part of life. But your family is going to be there.

Michael Hanks:

Dale, thank you for that. That's actually something I agree 100% with, so thanks for sharing that. That was awesome. I think that's something that we could wrap up here. I know there was a couple more questions in the queue, Dale, your question about [inaudible 00:29:49] with Skinwalker Ranch, we'll reach out to you individually and have a little more in-depth question answer there, not you Dale Murphy, another Dale. Dale Garner. Anyway, he had that question with it. If we didn't get to your question, we will reach out to you and help answer any of those. But Dale Murphy, oh man, what a pleasure it was to have you on today. We're really excited to continue to see the growth that we all have here at LVT and this LVT family. But thanks again. If there's anything you'd like to say before we end, go ahead and do it. But otherwise, couldn't thank you enough. This has been wonderful.

Dale Murphy:

Great. Thanks, Mike. No, nothing comes to mind. Still pulling for the Bridge to get into the playoffs. They haven't clinched yet, but it looks like they're going to clinch soon. So no, thanks for having me on. We'll do it again.

Michael Hanks:

Perfect. All right. And thanks everybody for joining today. Everyone have a great and wonderful Wednesday, and we'll see you all soon. Thanks everyone.

Dale Murphy:

See you. Bye-bye.

Michael Hanks:

Thanks, Dale.